Hey there! Ever had one of those moments where you just wanted to chat with someone real about a product? That’s exactly why we’re here. At HeelFusion, we don’t just sell shoes—we build relationships. And trust me, we read every single message that comes our way.
Fun fact: Our founder, Sarah, still replies to emails herself. She once spent an hour helping a customer find the perfect pair for her wedding—turns out, they became pen pals! That’s the kind of personal touch you can expect from us.
Whether you’ve got a question about sizing (we get it—those conversions can be tricky!), need styling advice, or just want to share your latest #HeelFusion moment, we’re all ears. Here’s how to reach us:
Honestly? Some of our best product ideas came from customer emails. Like that time someone asked, “Why don’t you make heels with memory foam?”—and boom, our bestseller was born. So don’t hold back!
Prefer a contact form? Click here to drop us a quick note. Either way, we promise you’ll hear from a human—not a bot—usually within a day.
P.S. If you’re emailing about an order, include your order number—it helps us pull up your details faster. But no stress if you forgot; we’ll figure it out together!
